About Moonrise & Fish Leather
Do you really make your things here in the store?
Yes — our Moonrise collection is handcrafted in our local studio right here in Cape Charles, Virginia. Step through our glass French doors and you can watch our all-female team of artisans cut, shape, and finish pieces on-site. Everything is handmade in the USA using quality materials for a lifetime of enjoyment.
What is fish leather?
Fish leather is a beautiful, durable leather tanned from the skins of fish — a by-product of the food industry that would otherwise be discarded. It has a distinctive natural texture, takes color wonderfully, and is surprisingly strong for how light and supple it feels.
Is fish leather sustainable?
Because fish leather is made from skins left over from the seafood industry, it gives new life to a material that would otherwise go to waste. It's one of the things we love most about working with it.
Product Care
Can fish leather get wet?
Fish leather requires the same care as any leather product. A little moisture won't hurt your piece — washing your hands is fine — but please avoid wearing your jewelry while swimming or with prolonged exposure to water. Spot clean with mild soap and water or use a suede brush, and use a polishing cloth on silver and gold settings. Bracelets with copper cores are adjustable; gently squeeze and shape for a comfortable fit on your wrist.
How should I store and care for my jewelry?
Body chemistry and environment vary by person, so natural body oils, sweat, pH, water quality, and chemical exposure can all affect jewelry over time. We recommend removing jewelry before sleeping, bathing, swimming, exercising, or cleaning. To clean, gently wipe with a dry microfiber or cotton cloth to remove residue; use a gentle jewelry cleaner and a soft brush to refresh as needed (taking care with settings and soft gemstones like pearl, opal, and turquoise). Store individual pieces in bags or rolls to prevent tangling and scratching — sterling silver tarnishes when exposed to air, so keeping it in closed bags slows that process.
Can I choose my own fish leather colors?
Fish leather jewelry and accessories may be customized to the colors of your choice. We are happy to help you select your colors if you need assistance. Our jewelry artisans generally complete custom fish leather orders within a few business days, and we can ship complimentary via USPS Standard First Class if needed.
Orders, Shipping & Returns
I've lost one of my earrings — can I purchase a replacement?
Yes! If you have lost an earring, we're happy to sell you an individual replacement so you don't need to purchase a new set. And if a Moonrise piece ever needs a minor repair, bring it to our store and our jewelry artisans will adjust it as needed.
How long does shipping take?
Our Moonrise collection ships complimentary Standard First Class from Cape Charles, Virginia, and we make every effort to ship online orders within 1–2 business days. Orders with Overnight and Priority Mail shipping are processed first, so please select one of those methods if your order is time-sensitive. If you need to receive your order quickly and are unsure which shipping method you should select, feel free to give us a call for further assistance: (757) 678-0055.
What is your return policy?
You'll have 30 days to exchange or return your item for a full refund. Fine jewelry purchases are eligible for store credit only, and shipping charges are non-refundable. From November 15 to December 15 we extend our return policy to 60 days so gift recipients have time to receive and try on their new jewelry. If you love the style but need a sizing adjustment after trying it on, just contact us and we'll be glad to help.
What payment methods do you accept?
Our secure checkout is SSL-encrypted so you can shop with confidence on MoonriseJewelry.com, knowing your sensitive information is kept safe. We accept Visa, MasterCard, American Express, Discover, and PayPal on this website. We do not store any of your credit card information, so you will be prompted to enter it every time you check out. If you prefer to place your order by phone or pay with a check, please give us a call during business hours: (757) 678-0055
Do you ship internationally?
We'd be happy to ship your order overseas, though our website is only processing orders in the USA at this time. Just Contact Us with the shipping address and the item(s) you're interested in purchasing, and we can provide you with an accurate shipping quote before you place your order. (Please be aware that international shipping charges do not include taxes or duties, which are the customer's responsibility.)
Do you guarantee your jewelry?
All of our Moonrise collection is handmade in the USA using quality materials for a lifetime of enjoyment. We’re proud of our craftsmanship and stand behind our products with a Quality Assurance Guarantee, ensuring they will withstand daily wear when treated with common-sense care.
Do you repair fine jewelry?
The Fine Jewelry designers we carry are world-renowned for their quality and craftsmanship. They stand behind their work and will make repairs if needed, on a case-by-case basis. Costs will be incurred for shipping.
What size am I, and can my ring be resized?
Moonrise bracelets and rings come in a variety of sizes. If you are unsure of your ring size, please visit us in-store for a measurement. Fine jewelry rings can generally be resized or special-ordered. When resizing, one size up or down is complimentary; any additional sizing is $100 per size. A few weeks may be necessary for work to be completed.
Still Have a Question?
Can't find what you're looking for? A real member of our Cape Charles team is happy to help — call, text, or send us a message and we'll get right back to you.